Help & FAQ

Guides for everyone on Naxaria — members, moderators, admins, and creators. Learn roles, tabs, chat, Trade Log, payments, and how to fix common issues.

Getting started

Accounts, discovery, joining groups, and navigation.

Start here

Accounts → Explore → Join

Create an account, sign in, and keep your session secure.

Everyone

Naxaria is a community platform for trading communities. You can browse public discovery pages without an account, but joining groups, posting, and managing memberships require signing in.

Create an account from Sign up, then complete your profile (username, display name, and optional avatar). Your username appears in chat, mentions, and member lists.

If you forget your password, use Forgot password on the sign-in screen. Keep your email access secure — it is how you recover your account.

Sign in from the app host (app.naxaria.com).
Update profile details anytime from your profile or account settings.
Sign out from the avatar menu or Account settings when using a shared device.

Explore and find groups

Discover communities with Explore, Search, and rankings.

Everyone

Use Explore to browse public groups. Cards show whether a group is free or paid, and may show public performance stats when the creator enables them.

Search helps you find groups and people by name. Private or hidden groups may not appear in discovery even if you know they exist — you need an invite link from a member.

Rankings and Top Traders highlight creators with published track records. These are community transparency tools, not financial advice.

Joining a group

Join, request access, or subscribe — depending on how the group is set up.

Everyone
Member

Every group uses one primary entry path for new people:

After you join, you usually see a welcome message and the group’s tabs.
If your request is pending, check back later or message a group contact if they provide one in About.
Banned users cannot rejoin until an admin lifts the ban.

Join: Free open groups: you become a member immediately after joining.
Request: Free groups that require approval, or private-style groups: submit a request and wait for an admin or moderator to approve.
Subscribe: Paid groups: complete payment using the methods shown at checkout. Membership is created after payment is verified — you cannot skip payment with Join.

Navigating the app

Sidebar, tabs, mobile navigation, and where settings live.

Everyone

On desktop, the left sidebar lists your groups and primary destinations (Explore, Notifications, Saved, Dashboard, Create Group). Inside a group, the channel rail lists tabs such as Discussion, Media, About, forum spaces, or Trade Log.

On mobile, use the bottom navigation and the in-group tab list. Swipe or tap to switch tabs. Account settings live under your avatar menu.

Creators and admins also see group settings (gear) and, for creators, Business dashboard and per-group analytics.

Locked tabs show a lock icon — open them to see Subscribe or Request access.
Right-click (or long-press) a tab to change notification level or mute.
Help & FAQ is always available from the avatar menu, sidebar footer, and Account settings.